Common Problems
A stain is something that has soaked into the surface — and the right treatment depends on what caused it. Send a clear photo and tell us what you think happened, and we’ll tell you what we expect.
What you’re seeing
A darker or colored area — sometimes with a defined edge — that stays after cleaning.
It may have appeared after a spill (oil, wine, coffee), a rusting metal object, or a potted plant.
Unlike an etch, which looks dull, a stain usually looks darker or tinted, because material is sitting inside the stone.
What it usually is
Natural stone is porous, so oils, drinks, rust and organic matter can be drawn below the surface, especially where a sealer has worn thin.
The cause matters: an oil-based stain, an organic stain and a rust stain each respond to a different treatment. That’s why we ask what happened before recommending anything.
What can be done
Many stains can be drawn back out with a poultice or targeted treatment selected for the likely cause, then the area re-sealed to help protect it.
We’ll be straight with you: some stains lift completely, some only lighten, and a very old or deep stain may not fully clear. We tell you which outcome we expect before we start — and we restore existing stone, we do not install replacement floors.
Related
A dull mark with no color is usually an etch, treated by refinishing rather than drawing it out.
Service area
Based in North Carolina and serving high-value homes and businesses across Virginia, Maryland and Washington, DC. Not sure whether we cover your area? Call and ask.
Marble & natural-stone polishing, restoration and countertop care for homes and businesses across North Carolina — also serving Virginia, Maryland & Washington, DC.
North Carolina — also serving Virginia, Maryland & Washington, DC
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