Common Problems

A stain in your stone may lift with the right treatment.

A stain is something that has soaked into the surface — and the right treatment depends on what caused it. Send a clear photo and tell us what you think happened, and we’ll tell you what we expect.

What you’re seeing

A discolored patch that won’t wipe off.

A darker or colored area — sometimes with a defined edge — that stays after cleaning.

It may have appeared after a spill (oil, wine, coffee), a rusting metal object, or a potted plant.

Unlike an etch, which looks dull, a stain usually looks darker or tinted, because material is sitting inside the stone.

What it usually is

Something absorbed into a porous stone.

Natural stone is porous, so oils, drinks, rust and organic matter can be drawn below the surface, especially where a sealer has worn thin.

The cause matters: an oil-based stain, an organic stain and a rust stain each respond to a different treatment. That’s why we ask what happened before recommending anything.

What can be done

A treatment matched to the stain — honestly assessed.

Many stains can be drawn back out with a poultice or targeted treatment selected for the likely cause, then the area re-sealed to help protect it.

We’ll be straight with you: some stains lift completely, some only lighten, and a very old or deep stain may not fully clear. We tell you which outcome we expect before we start — and we restore existing stone, we do not install replacement floors.

Related

Not sure that’s the problem?

Or is it etching?

A dull mark with no color is usually an etch, treated by refinishing rather than drawing it out.

Dull or cloudy overall?

A whole surface that has gone flat is wear, not a stain.

See all problems

Scratches, chips, travertine holes, worn traffic lanes and more.

Service area

North Carolina · Virginia · Maryland · Washington, DC

Based in North Carolina and serving high-value homes and businesses across Virginia, Maryland and Washington, DC. Not sure whether we cover your area? Call and ask.

Marble & natural-stone polishing, restoration and countertop care for homes and businesses across North Carolina — also serving Virginia, Maryland & Washington, DC.

Services

  • Marble Polishing & Restoration
  • Countertop Restoration & Polishing
  • Natural Stone Care & Sealing
  • Tile & Grout Cleaning & Repair
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