New Galaxy Floor

Marble · Granite · Travertine · Terrazzo

Don’t replace your marble floors or countertops until you know they can be restored.

Polishing, restoration and repair for marble, granite, travertine and terrazzo — floors, countertops and commercial surfaces across North Carolina, Virginia, Maryland & Washington, DC.

Dull? Scratched? Stained? Etched? Chipped? Cloudy? Send a few photos and tell us your location — we’ll help identify the likely problem and recommend the next step.

Start here

What’s wrong with your floor or countertop?

You may not know whether you need cleaning, honing, polishing or repair — but you know what you see. Tell us what it looks like and we’ll help you understand it.

Dull or cloudy

Marble that has lost its shine, or stays hazy after cleaning, is usually surface wear or residue — not damage you have to live with.

Etched

Dull marks, rings or water spots on marble are often chemical etching from everyday acids, not a stain — and etching is refinishable.

Stained

Discoloration that has penetrated the surface needs the right treatment for the material. Send a photo and we’ll tell you what we see.

Scratched

Scratches can often be honed and polished out, depending on their depth and the surface. Many surfaces look far worse than they are.

Chipped or cracked

Chips and cracks can frequently be repaired rather than replaced, depending on the damage and the material.

Worn traffic lanes

Entrances, lobbies and corridors lose their finish where feet fall most. Cleaning can’t bring that back — restoration can.

Before you replace it

Cleaning, honing, polishing or restoration — know your options first.

Replacing natural stone is expensive and often unnecessary. Most dull, scratched, etched or worn surfaces can be brought back. The right step depends on the stone and the problem:

Restore, don’t replace

Cleaning removes what sits on the surface. Honing evens and smooths it. Polishing and crystallization bring back the shine. Repair addresses chips and cracks. Sealing helps protect the result. We’ll recommend only what your surface actually needs.

An honest assessment

If a surface is beyond restoring, we’ll tell you plainly. New Galaxy Floor restores, repairs, polishes and maintains the stone you already own — we do not install replacement floors, so our recommendation is about your stone, not a sale.

Who we help

Trusted with valuable stone — at home and at work.

Sunlit white marble hallway floor with grey veining and black diamond accents, polished to a high-gloss reflection
Luxury homeowners
Polished white marble kitchen island countertop with grey veining, an undermount sink and chrome faucet
Kitchen & bath
Polished terrazzo lobby floor with a bold black-and-cream starburst medallion
Commercial, hotels & offices
Mirror-polished warm brown stone tile floor in a wood-paneled commercial lobby
Property & facility managers
Polished amber granite tile floor in a glass-walled commercial entrance
Institutional & high-traffic floors
Lobbies & terrazzo
Lobbies & terrazzo

Our work

Real floors we’ve brought back.

A selection of completed work from around the region — residential marble, commercial lobbies, granite and terrazzo. Every photo here is our own.

Polished white marble with diamond inlays
Polished white marble with diamond inlays
Mirror-polished residential marble floor
Mirror-polished residential marble floor
Polished brown marble lobby floor
Polished brown marble lobby floor
Restored terrazzo medallion
Restored terrazzo medallion
Polished marble entryway
Polished marble entryway
Polished granite lobby floor
Polished granite lobby floor

What we care for

Natural stone, every kind.

Marble

Polishing, honing, etch and scratch removal, chip repair and sealing.

Granite

Polishing, sink-area wear, hard-water buildup, chip repair and sealing where appropriate.

Travertine

Hole and pit filling, refinishing, honing, polishing and sealing.

Terrazzo

Restoration and polishing for lobbies, entrances, medallions and large floors.

Limestone

Cleaning, honing, refinishing and sealing to protect a softer stone.

Other natural stone

Not sure what you have? Send a photo — we’ll help identify it and what it needs.

Our process

From a photo to a finished floor.

01

Send a few photos

Show us the surface and the problem, and tell us where the property is located.

02

We identify the issue

We tell you what we’re likely seeing — wear, etching, a stain, damage — and the options.

03

We assess & recommend

In person where needed, we confirm what you have and recommend the right process, with a test area where appropriate.

04

Restoration & repair

Grinding, honing, polishing, crystallization, filling and repair — matched to your surface.

05

Final walkthrough

We review the finished result with you before we consider the job done.

06

Maintenance guidance

Simple advice to help the finish last, and a standing offer to come back when it’s time.

Service area

North Carolina · Virginia · Maryland · Washington, DC

Based in North Carolina and serving high-value homes and businesses across Virginia, Maryland and Washington, DC. Not sure whether we cover your area? Call and ask — we’re happy to let you know.

8 yrs

Serving the region

18+ yrs

Experience in the trade

NC·VA·MD·DC

Where we work

Marble & natural-stone polishing, restoration and countertop care for homes and businesses across North Carolina — also serving Virginia, Maryland & Washington, DC.

Services

  • Marble Polishing & Restoration
  • Countertop Restoration & Polishing
  • Natural Stone Care & Sealing
  • Tile & Grout Cleaning & Repair
© 2026 New Galaxy Floor. All rights reserved. Marble · Stone · Polishing